Frequently Asked Questions
What is the fastest and easiest way to get a quote from Big Shot?
Simply use the link above and fill out our online submission. This will help us get your information so a team member can contact you, then provide you with a detailed, hassle free quote.
Do I need to be present when you are doing the quote and looking around?
Typically we can show up, take a quick look then get you the quote through email. A few days later we will call to ensure you received the quote. It's a great idea to check your junk mail before reaching out to us. If by chance you have dogs, a gate or something that might make it difficult for us to see the house please let us know in the comment section of the online submission.
Does your company work on weekends?
We do work Saturdays and Sundays if needed but typically we try and do commercial cleaning on those days when the traffic is a bit less.
Do I need to be home when you do the work?
Quite often our clients are at work or away on the day we do the actual work. As long as you have your windows closed, water outlet are working properly, vehicles out of the way and the area around your placed is organized including dog waste picked up, we are usually fine. When you get your quote and job reminder emails we always attach a disclaimer that explains what we “Expect from you” & “What to expect from us” on the day of and leading up to the job.